The Operational Foundations for Cisco Service Provider Core Networks (OFCN) Version 1.0 course introduces level-two personnel to the service provider network operations environment, processes, and management tools and methods and enables students to practice the primary job roles and tasks. The course helps prepare students for the CCNP SP Operations certification exam. CCNP certification in SP Operations validates basic knowledge and skills of a Tier 2 support engineer in a prescriptive troubleshooting environment within a carrier-class IP Next-Generation Network (NGN) core infrastructure.
Upon completion of this course, you should be able to meet the following objectives:
- Describe service provider NGN technology trends and their effect on operational
- environments
- Describe the various NMS tools available to monitor networks and network devices
- Implement incident (event) management procedures
- Demonstrate fault management procedures
- Describe the configuration management process
- Demonstrate change management procedures
- Identify performance management procedures