Cisco Certificate Detail

Cisco Career Certifications

CCNA Voice (Cisco Certified Network Associate - Voice)

The Cisco Certified Network Associate Voice (CCNA Voice) validates associate-level knowledge and skills required to administer a voice network. The Cisco CCNA Voice certification confirms that the required skill set for specialized job roles in voice technologies such as voice technologies administrator, voice engineer, and voice manager. It validates skills in VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions.

The CCNA Voice Certification enterprise option assesses skills and knowledge related to the Cisco Unified Communications Manager 6.0 (CUCM) 6.0. It is typically employed by large organizations such as governments, large companies, and colleges. The CVOICE #642-436 exam will be required for this option.

The CCNA Voice Certification commercial option assesses skills and knowledge related to the Cisco CallManager Express (CME) and Cisco Unity Express (CUE) solutions typically used by medium and small organizations such as companies with less than 2,000 employees, retail businesses, and small school districts. The IIUC exam #640-460 will be required for this option.

Important information regarding CCNA Voice Certification
On Oct. 19, 2010, Learning@Cisco announced the refresh of the CCNA Voice certification. The refresh reflects the convergence of data, voice, and video on the network. The new exam, ICOMM v8.0 will replace the existing IIUC exam. The last day to test using the IIUC exam will be February 28, 2011. In addition, the last day to use the enterprise option to earn CCNA Voice Certification is Feb. 28, 2011.

Prerequisites

Valid CCNA or any CCIE Certification can act as a pre-requisite.

Exams

640-461 ICOMM v8.0

Introducing Cisco Voice and Unified Communications Administration v8.0 (ICOMM)

640-460 IIUC

Last day to test: 02/28/11 Implementing Cisco IOS Unified Communications (IIUC)

or
642-436 CVOICE 6.0

Last day to test: 02/28/11 Cisco Voice Over IP (CVOICE)

Recommended Training

		Cisco Voice over IP v6 (CVOICE)
		Implementing Cisco IOS Unified Communications (IIUC)
		Introducing Cisco Voice and Unified Communications Administration v8.0 (ICOMMv8)

Recertification

CCNA Voice certifications are valid for three years. To recertify, pass a CCNA Concentration exam (wireless, security, voice), or pass any 642 - XXX professional level or Cisco Specialist exam (excluding Sales Specialist exams), or pass a current CCIE or CCDE written exam.